• Is it possible to get a refund?

The only circumstance in which you will receive a refund is if we do not deliver your order within 30 days of the time in which you first placed your order. If the given time for the delivery is longer than 30 days, the refund is possible after the given time. However, if your order has been delivered promptly and completely, we will not issue a refund.

• If I change my mind after I complete my order, can I cancel it and get a refund?

We give refunds only if we have not yet placed an order. If your order is in a queue or being processed, your order has been placed, and therefore we cannot refund you.

The protection of consumers is one of the wide topics in every business sector. Yet, nearly every sector has its own services for keeping consumer rights and providing consumer satisfaction. To avoid the out of favor situations, the refund policy has the potency for consumer satisfaction.

Since we provide consumer rights, we also put emphasis on the refund policy. Many consumers ask about the possibility for the issued a refund. According to our refund policy, the only way that you can get a refund is in case of if you do not get delivered your order in the given time in which you first placed your order.

However, if your order has been delivered promptly and completely, we will not issue a refund. One of the most frequently asked questions is: ‘If I change my mind after I complete my order, can I cancel it and get a refund?’

As for our refund policy, we give refunds only if we have not yet placed an order. If your order is in a queue or being processed, your order has been placed, and therefore we cannot refund you.

Refunds (if applicable)

Once your return enquiry is received and inspected, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@staryoutube.com

Customized Services/work are non-refundable.

If we discover a payment challenge or chargeback from the “bank” or “credit card company” your service/work shall be blocked without the notice.

Note: Rather than Requesting a chargeback or opening a PayPal dispute contact us for every single billing issue at support@staryoutube.com

Refund or cancellations aren’t applicable for all those works/services which are offered with discount rates or on special events.